One of our primary goals at PromoSimple is to provide a service that our partners can rely upon. We are passionate about ensuring that your entry forms load quickly and are always available for your users to enter. For this reason we have decided to post our up-time reports here on our blog.
In April 2013 we did incur a few times where entry form load times were slower than optimal or were alerted to the service being unavailable. The longest period interrupted service was 3 minutes.
| Month | Number of downtimes | Length of downtime |
| November 2012 | 1 | 4 minutes |
| December 2012 | 3 | 8 minutes |
| January 2013 | 0 | N/A |
| February 2013 | 2 | 4 minutes |
| March 2013 | 19 | 1 hour, 31 minutes |
| April 2013 | 8 | 14 minutes |
For monitoring these statistics we use Pingdom, a service that focuses on testing our forms’ response times from locations around the world. The data shown here is taken directly from these Pingdom reports.
More information about PromoSimple Uptime Reporting.
